what you need to know
- Users are experiencing an issue with Android Auto’s Google Assistant in version 8.5.624594 of the app.
- Saying “Hey Google” doesn’t force the assistant to be available for questions at all times.
- The issues appear to affect Samsung, Pixel, and Sony devices.
Android Auto seems to have run into some complications with Google’s latest OS release.
An Android Auto help thread was created in the middle of the month citing issues with the app’s Google Assistant commands (via 9to5Google). The main issue reported by users stems from the Assistant’s “Hey Google” command opening its metaphorical ears with the version 8.5.624594. This problem manifests itself in the wizard’s bottom bar becoming completely blank when a command is given.
This issue affects both Samsung phones and Pixel devices. Android Auto’s voice control issues are also affecting Sony devices, with one user detailing the issue with an Xperia 5 III. The current theory is that the Android 13 software may be conflicting with Android Auto, causing it to potentially disconnect and reconnect when a voice command is attempted.
picture 1 from 2
However, the user has found that long-pressing the Google Assistant button on the steering wheel or the microphone icon on the center console’s touchscreen handles all voice commands properly. A little more digging seems to indicate that this is a critical issue with Android Auto’s current software. Attempts to unpair/re-pair the car to their phone and clear Android Auto’s saved cache have proved unsuccessful.
Unfortunately, this isn’t the first time we’ve heard of the Google Assistant’s voice commands appearing to be ignored by Android Auto. The AI helper apparently picked up the questions asked but simply ignored the prompt to complete them, as one user noted.
Problems continue as even Android Auto’s “Coolwalk” redesign is slow to get into the hands of users — even those participating in the beta program. Coolwalk brought considerable upgrade for the users, such as: B. a split-screen mode for all screen sizes and contextual suggestions for music and messages via Google Assistant. However, an incredibly small number of our polled readers actually received the update. The results suggest that Google only pushed it to certain vehicle hardware.