By Manish Khera
The financial services industry is still being disrupted by technological advances that have also transformed the way consumers conduct financial transactions. People can now easily use digital platforms to make payments online, send money between accounts, make investments and apply for credit anytime, anywhere. In addition, the digitization of the lending process for financial institutions (FIs) has many strong advantages, such as large cost savings. Recently, the lending sector has seen a significant upheaval with the advent of digital lending. Thanks to the use of digital channels such as websites and mobile apps, borrowers now have easy access and efficiency throughout the lending process. The application of artificial intelligence and the availability of data have made this transition possible (AI).
Here’s a look at how data and AI are transforming the credit segment:
Data in digital lending
Data is the foundation of digital lending and is essential to a borrower’s creditworthiness. Unlike traditional lending, digital lending platforms use a variety of data sources such as social media profiles, online behavior and geolocation data to build a more thorough and accurate picture of a borrower’s creditworthiness. Lenders can get a more complete picture of a borrower’s creditworthiness in real time using non-traditional data sources, empowering them to make better lending decisions.
AI in digital lending
Artificial intelligence can be helpful when dealing with large amounts of data. Lenders can make real-time decisions because AI systems can process massive amounts of data quickly and accurately. Data correlations and patterns that humans may miss can also be found by machine learning algorithms. In addition, AI can also be used to automate the loan origination process, including loan application processing and loan origination. Automation can aid in the loan application process while reducing the likelihood of errors.
Personalization and financial inclusion
The flexibility to make customized loan offers is one of the main benefits of digital lending. Digital lending platforms can use data and AI to create customized loan offers tailored to the needs of each borrower. This strategy can make borrowing easier and increase the chances that the loan will be repaid. Additionally, digital lending platforms can lend to applicants who would otherwise be considered overly risky.
mitigation of risks
Digital lending can offer benefits, but there are also concerns about using AI and non-traditional data sources. The potential to cause credit distortions is a concern. Strict data quality and moral AI standards are required to reduce these dangers. To do this, therefore, requires identifying and eliminating biased data, maintaining privacy and security, and regularly testing AI systems for bias. In order for borrowers to be able to understand how their loan offers were created, it is also crucial to make AI algorithms transparent and understandable.
The lending industry is changing with the use of AI and data, making lending more effective and accessible. Digital lending platforms can use non-traditional data sources and AI to create a more complete and accurate picture of a borrower’s credit, enabling them to make better lending decisions. These platforms can also provide tailored credit offerings, increasing credit availability for underprivileged groups and promoting financial inclusion. Therefore, to reduce potential risks, strict data quality standards and ethical AI practices are crucial.
The author is Founder and MD, Happy
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