Heritage Insurance Company Selects Guidewire Cloud to Increase Agility for Business Growth

TAMPA, Fla. & SAN MATEO, Calif.–(BUSINESS WIRE). The company plans to simultaneously implement InsuranceSuite in all of its divisions and states in which it operates, beginning with ClaimCenter. PolicyCenter and BillingCenter implementations will follow and will be implemented by the states upon policyholder conversion or renewal. Guidewire Partner Connect advisory Member PwC will lead the implementation project.

By selecting Guidewire Cloud, Heritage will also leverage Cloud Data Access (CDA) to securely access raw, uncurated InsuranceSuite data with full change history. The company will make CDA the foundation for streaming Guidewire Cloud data in near real-time into its robust enterprise data warehouse. Additionally, Canvas, Compare, Explore, HazardHub and Predict will help Heritage make every insurance decision smarter by leveraging curated information from a range of high-quality data sources, embedding information into core processes and continuously learning by monitoring business impact. Heritage will also power EnterpriseEngage to provide a seamless omnichannel digital experience for its agents, customer service representatives, policyholders and providers.

“We operate in disaster-prone areas, so it’s very important for us to respond quickly to market conditions. Guidewire Cloud’s configurability will allow us to achieve rapid time to market and increase overall productivity,” said Sai Giridharan, VP – Head of Digital Transformation & Analytics, Heritage. “We’re also excited about the benefits that Guidewire’s analytics capabilities will bring us, such as: B. using Predict for predictive modelling.”

“By leveraging Guidewire Cloud, we will be able to take advantage of Guidewire’s latest technologies and innovations,” added Heritage CEO Ernie Garateix. “Guidewire will enable us to achieve process efficiencies across our operations.”

“Businesses of all sizes are finding value in embracing cloud transformation as a necessary step in their growth, and Guidewire Cloud continues to be a leading tool in that journey,” said Imran Ilyas, Partner, PwC. “We are pleased that Heritage has trusted us to implement Guidewire applications on Guidewire Cloud and look forward to facilitating their transformation.”

“Heritage is a leading provider of P&C insurance along the US Gulf Coast,” said John Mullen, President and Chief Revenue Officer, Guidewire. “We applaud the company’s mission to provide insurance products and services that offer the greatest value in the most demanding markets. We look forward to our partnership with Heritage as they leverage InsuranceSuite on Guidewire Cloud to ensure they deliver on their commitment to providing homeowners with the highest quality property insurance and some of the most competitive rates in the region.”

Heritage also selected Smart Communications’ SmartCOMM™ for customer communications management. Guidewire is a reseller of Smart Communications, a Guidewire PartnerConnect solution Member.

About inheritance

Heritage Insurance Holdings, Inc. is a national property and casualty insurance holding company. Through its insurance subsidiaries and a large network of experienced agents, the company writes approximately $1.2 billion in gross premiums for personal and commercial personal and commercial liability insurance in its multi-state presence. Visit https://www.heritagepci.com/ for more information.

About Guidewire

Guidewire is the platform P&C insurers rely on to engage, innovate and grow efficiently. We combine digital, core, analytics and AI to deliver our platform as a cloud service. More than 500 insurers in 38 countries, from new businesses to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we are constantly evolving to enable their success. We pride ourselves on our unparalleled track record of implementation success with over 1,000 successful projects backed by the largest R&D team and partner ecosystem in the industry. Our marketplace offers hundreds of applications that accelerate integration, localization and innovation.

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