If you need to contact Instagram for account help, there’s no phone number or email address you can use to speak to someone. However, you can visit Instagram’s help center for instructions and answers to frequently asked questions. The Instagram app also allows you to report posts and bugs.
If you’re having trouble with your Instagram account or need to report a problem, you probably want to ask Instagram for help. While contacting Instagram isn’t as easy as you might hope, you do have some helpful options.
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Does Instagram have a customer service number?
Unlike many other similar services, Instagram actually has a support number that you can dial. The telephone number is:
Unfortunately, you cannot speak to this number, or at least not to a real person anymore. If you call Instagram’s support number (like we did), you’ll find that a pre-recorded message plays and asks you to visit Instagram’s online help center for help. We haven’t found a way for you to get in touch with a real human on this number.
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Can you email Instagram for support?
Instagram used to have an email inbox for customer support at
[email protected], but it is now unavailable. This means you can no longer email Instagram for help.
Try Instagram’s Help Center
Since it’s difficult to contact Instagram directly for help with your account, the next best way to get help with an Instagram feature is to use the platform’s help center. This is a site full of resources on various topics that provide detailed guides and information.
You can access this site from both your desktop and mobile, with or without an Instagram account.
From iPhone and Android
On an iPhone and Android phone, you can access the Help Center through the Instagram app.
To do this, launch Instagram on your phone.
If you’re signed out of Instagram, access the Help Center by tapping “Get help signing in” and then “Can’t reset your password?”.
If you are logged into Instagram, first tap on your profile icon in the bottom right corner of the app.
In the top right corner of the following page, select the hamburger menu (three horizontal lines).
Select “Settings” in the opened menu.
Under “Settings” select “Help”.
From the “Help” page, select “Help Center”.
You are now in the Instagram Help Center. Here you will find all the important information about the various functions of the platform.
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From Windows, Mac, Linux and Chromebook
To use the Help Center from your desktop, launch your favorite web browser on your computer and open the Instagram Help Center.
Within the site, use the left-hand menu navigation to find and obtain information about various topics. To find a specific topic, use the search box on the site.
Then, to access the site’s content in a different language, click the current language in the top-right corner of the site. Then enter and select the language in which you want to see the resources of the website.
Click “Save Changes” to save your changes.
You’ll find that most Help Center articles provide detailed information and step-by-step instructions for completing various procedures. This makes it easier to learn about or use a feature on the platform.
How to report a post on Instagram
If you’re trying to contact Instagram to report a post, you don’t have to speak to a human. You can submit post reports from the posts page itself.
To report a post, tap the three dots in the top-right corner of that post. Then select “Report”.
Choose why you want to report the post and follow the on-screen instructions. Instagram will then review your report and take appropriate action.
You are done.
How to report a bug to Instagram
If you’re having problems with Instagram, you can file a bug report just by shaking your phone.
To do this, just shake your phone while encountering the problem. This will trigger a prompt where you need to tap “Report a problem”.
A Report a Problem page opens. Here, tap on the text field and enter your problem. Instagram automatically attaches a screenshot of the page where you shook your phone. To add more images, tap Gallery or Take Screenshot.
Then tap Next in the top-right corner of the page.
Follow the instructions displayed on your screen and you will successfully report a bug to Instagram. The company will then review your report and likely offer a patch to fix the error.
Need more help with Instagram? Guide Geek is here!
We understand that on the Internet it is difficult to find meaningful and concise information on any topic, including Instagram. To help you with such problems, here at How-To Geek we have written many step-by-step guides with screenshots for various Instagram features.
You can access our Instagram archive and learn how to use the features of this platform. We hope it helps you.
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