“Internet marketplaces are able to improve the customer experience and create efficiencies” – 15 quotes on the topic of digital

launched in 2014, StoryBites is a weekly feature of YourStory, featuring notable citable quotes in our articles for the past week (see previous issue here). This particular quote series focuses on the increasing impact of digital media around the world. Share these 15 gems and insights with your peers and networks, and check out the original articles for more insights.

See also our selection Top Quotes of 2022 about Entrepreneurship, Motivation, Investing, Women Changemakers, Social Entrepreneurs, Environmental Change, Pandemic Resilience, Digital Transformation, Opportunities in India, Design, Art, Mistakes Lessons and Storytelling.

No one should be denied an education due to a lack of resources, especially in times when technology is available to all. – Vivek Kankaria, Prepseed

Digital tools and content in smart classrooms are key to enriching student learning. – Sumeet Mehta, LEADERSHIP

Fintechs will continue to see investment driven by advances in the data available for lending, although broad-based SME lending and invoice discounting will see consolidation. – Anup Jain, Orios Ventures

In 2023, we expect agritech innovation to gain momentum in three areas – agri deep tech, agrifood life sciences (AFLS) and rural fintech. – Mark Kahn, omnivore

Innovation is crucial to creating a smart city. Therefore, not only people’s minds are very important, but also the technology to actually bring about change. – Yuma Saito, Deloitte Tohmatsu Venture support

Visual appeal will dominate the online shopping experience and we are already seeing signs of the transition. – Anant Vidur Puri, Bessemer Venture Partners

The Metaverse will fundamentally transform every part of every business, bridging our physical and digital worlds. – Julie Sweet, Accenture

We believe the metaverse has the potential to fundamentally transform the way we communicate and collaborate, breaking down the limitations of the physical world to provide enhanced connections for all. – Brad Smith, Microsoft


Data security and data protection are two aspects that are mainly ignored by MSMEs and seen as a burden rather than a protection for organizations. – Manav Mahajan, Disecto

The lack of good quality gender-disaggregated data is another challenge that hinders the effective operationalization of gender-sensitive planning. – Sruthi Kutty and Sona Mitra, IWWAGE

There is a real need to bring the best knowledge, expertise and understanding of the technology ecosystem to India to strengthen the digital skills that can open up access to services and digital innovation at scale for all citizens. – Paul Ravindranath G, Google India

Five years ago, industrial policy wasn’t a very sexy topic. Today it is high on the agenda. – Alexander De Croo, Prime Minister of Belgium

India has seen reasonable growth in e-commerce and consumer internet which will continue to grow due to digitization and easy payment solutions and will also provide many opportunities for other growth areas. – Anil Joshi, Unicorn India Ventures

Generative AI holds the same potential and dangers, and the race is already on, with China outnumbering the US for the number of top-cited scientific papers on AI. – Gautam Adani


It’s clear that QR codes are becoming an integral part of how businesses communicate with their customers. – Mickey Arabelovic, telescope partner

We say the future of commerce is services. It’s digital, it’s green. And it should be inclusive. – Ngozi Okonjo-Iweala, WTO

By controlling a product or service end-to-end, online marketplaces are able to improve customer experience and increase efficiency by cutting out middlemen. This allows them to increase gross margin and benefit from higher customer retention. – Anant Vidur Puri, Bessemer Venture Partners

YourStory also published the paperback “Sayings and Quotes for Entrepreneurs: A World of Inspiration for Startups” as a creative and motivational guide for innovators (downloadable as an app here: Apple, Android).