Mercury Insurance hires chief technology officer to drive digital strategy

Wilson Pang to accelerate technology innovation focused on today’s modern consumer

LOS ANGELES, March 6, 2023 /PRNewswire/ — Mercury General Corporation (NYSE: MCY), a leading provider of property and casualty insurance, has appointed Wilson Pang as Chief Technology Officer (CTO) to oversee its technology transformation efforts lead.

Mercury was built on innovation when George Joseph – who founded Mercury more than 60 years ago – transformed the industry with the introduction of segmented pricing for different risk groups. With this entrepreneurial spirit serving as the foundation for the company, Mercury is poised to take a major step into the digital future with the appointment of Mr. Pang as the company’s CTO.

“Technological transformation is a top priority for Mercury as we seek technologies that help unlock new products and services for our customers,” said Victor Joseph, executive vice president and chief operating officer, Mercury Insurance. “This new position is one of the keys to Mercury’s future success as we transform our business to meet the ever-changing needs and desires of our customers. However, it’s just the first step in the company’s digital journey as we build on our consumer-centric capabilities.”

The CTO position represents Mercury’s emphasis on the importance of technological innovation by building high quality software and systems using modern engineering methodologies. The ability to quickly assess, evaluate and deploy these solutions will enable the company to launch new products and services that improve customer service, simplify agent processes, expand its data science and analytics capabilities and have Mercury at the helm position at the digital frontier of the industry.

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As part of Mercury’s leadership team, Mr. Pang will develop and drive digital transformation strategies and be responsible for leading the company’s software development and technology teams. Before joining Mercury Insurance, he was Chief Technology Officer at Appen, an industry leader in the artificial intelligence (AI) data space. Mr. Pang built Appen’s technology teams from the ground up and developed multiple product lines that enabled rapid business growth. Mr. Pang has also held senior leadership positions at Group and eBay, where he led successful transformations through technology and data.

“The insurance industry is about risk management through data,” said Mr. Pang. “I chose to work in this business because I am passionate about data and believe that technology, data and AI can have a positive impact on people. It is my mission to unleash this potential to improve the lives of our customers, agents and team members, and I am very excited about the possibilities that lie ahead.”

About Mercury Insurance

Mercury Insurance (NYSE: MCY) is a multi-line insurance carrier that primarily provides personal auto, homeowner and renter insurance through a network of independent agents located in Arizona, California, Georgia, Illinois, Nevada, New Jersey, New York, Oklahoma, Texas, and Virginia, and auto insurance in Florida. Mercury underwrites other lines of insurance in various states, including commercial, business owner and company auto, rental, shared apartment, rideshare, and mechanical protection insurance.

Since 1962, Mercury has offered customers tremendous value by combining highly competitive rates with excellent customer service. Mercury has received “A” ratings from AM Best and Fitch, and “Best Auto Insurance Company” awards from Forbes and For more information, visit or follow the company on Twitter or Facebook.

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SOURCE Mercury Insurance