Google Chat is a fantastic communication tool that makes it easy to chat and collaborate with others. It works well on a computer, but not so often on mobile phones. The Google Chat app can occasionally disappoint you when it doesn’t send notifications on your Android or iPhone.
Formerly known as Hangouts, Google Chat is an easy way to chat with your friends, provided they also use a Google account. However, you may miss any incoming messages or group discussions if the chat app doesn’t send notifications. This post discusses all the possible causes of the Google Chat notifications not working issue and their solutions.
1. Close Active Gmail and Google Chat browser tabs on your PC
If you have open Google Chat sessions on your computer, notifications may appear there first instead of on your phone. This is possibly one of the most common reasons why you are not getting notifications from Google Chat app on Android or iPhone.
Close all active Google Chat browser tabs on your PC. If you added Google Chat to your Gmail account, you must also close the Gmail tab. Then you will get Google Chat notifications on your phone.
2. Check the in-app notification settings
Next, you need to go through the settings in the Google Chat app to make sure notifications aren’t disabled. Here are the steps you can follow.
Step 1: Open the Google Chat app. Tap the menu icon (three horizontal lines) in the top left corner and select Settings.
Step 2: Turn on the Mobile notifications switch.
For those using the Google Chat app on iPhone, turn on the Chat Notifications toggle.
3. Check the notification settings for the Google Chat app
By default, the Google Chat app sends you notifications to your phone. However, if you have adjusted notification settings to enable Do Not Disturb or Focus mode on iPhone, notifications may be paused. You need to check this and enable notifications for the Google Chat app in your phone’s settings.
Turn on notifications for the Google Chat app on Android
Step 1: Long-press the Google Chat app icon and tap the About icon on the menu that appears.
Step 2: Tap Notifications and turn on the switch next to Allow notifications.
Step 3: Next, tap Notification Categories and enable toggles for all your accounts.
Turn on notifications for Google Chat app on iPhone
Step 1: Open the Settings app and scroll down to tap Chat.
Step 2: Go to Notifications and turn on the Allow notifications switch.
4. Check your google chat status
If you set your Google Chat status to Do Not Disturb, the app will mute all notifications until the mute period expires. To unmute sooner, you can set your Google Chat status to Automatic by following the steps below.
Step 1: Open the Google Chat app and tap the menu icon in the top left.
Step 2: Next to your current Google Chat status, tap the down arrow and select Automatic.
5. Enable notifications for individual chats
If the Google Chat app isn’t sending notifications for a specific chat or group conversation, you may have turned off notifications for it. Here’s how to turn them back on.
Step 1: In the Google Chat app, open the group or space conversation for which notifications aren’t working.
Step 2: At the top, tap the small arrow next to the room or group name.
Step 3: Tap Notifications and select Always notify.
If you miss notifications from a specific contact, tap the arrow next to their name at the top and turn on the notifications toggle.
6. Enable background app refresh for Google Chat (iPhone)
Enabling background app refresh on your iPhone allows apps to sync data in the background and send you timely notifications. However, if you have turned off background app refresh for the Google Chat app, notifications may not work. Here’s how to activate it.
Step 1: Open the Settings app and tap General.
Step 2: Tap Background app refresh and turn on the chat app switch.
7. Clear app cache (Android)
Google Chat may also not work or send notifications if the app’s cache data is corrupted. You can try clearing the cache data for the Google Chat app to see if that fixes the problem.
Step 1: Long-press the Google Chat app icon and tap the About icon on the menu that appears.
Step 2: Go to Storage and tap on Clear Cache option.
8. Update the Google Chat app
If you’ve turned off automatic app updates on your phone, you may be using an outdated version of the Google Chat app. If the notification issue is unique to the app version you are using, updating the app should help.
Update the Google Chat app from the Play Store or App Store and see if that fixes the problem.
be notified
You may miss important messages, upcoming meetings, and other events if Google Chat doesn’t send notifications on your Android or iPhone. The above tips should help you to solve the Google Chat notification issue on your Android or iPhone. Try them out and let us know which solution works for you in the comments below.
