What this means for companies

OpenAI, the renowned artificial intelligence research lab, recently unveiled a groundbreaking update to its API suite: ChatGPT and Whisper APIs. If you haven’t heard, the two are now officially available for integration with third-party software. These cutting-edge tools harness the power of state-of-the-art language models to enable more advanced and nuanced conversations.

This version is ready to shake things up with huge impact on the business world. ChatGPT has been on everyone’s lips since late 2022, so what’s the talk of the ChatGPT and Whisper APIs then?

OpenAI grants access to ChatGPT and Whisper APIs

The ChatGPT API is based on the gpt-3.5-turbo language model, which is the same model used in ChatGPT. This means that you can now access all of ChatGPT’s features through this API.

The developer community has praised Whisper for its impressive capabilities, but it has been reported to be difficult to set up and run. However, OpenAI has exposed Whisper’s Large v2 model through its API, which offers improved speed and accessibility.

pricing

OpenAI now gives you 1,000 tokens at a price of $0.002, which is said to be 10x cheaper than the existing GPT 3.5 models. While 1,000 tokens may seem like a lot, sending just a snippet of text for the API to respond to can cost several tokens. In the official ChatGPT API announcement post, OpenAI mentioned:

“Through a series of system-wide optimizations, we’ve achieved a 90% cost reduction for ChatGPT since December; we are now passing those savings on to API users.”

Whisper’s Large v2 model costs $0.006/minute (of audio input), which is also cheaper.

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Access to the API

GPT models take unstructured text and represent it as a sequence of tokens that the model can understand. However, with ChatGPT models, the input is consumed as a sequence of messages along with metadata. While the input is still processed as a sequence of tokens in ChatML (Chat Markup Language) format, it allows for a more conversational experience. To give more context, we’ve covered how ChatGPT works and how it answers questions in detail.

To interact with the ChatGPT model via the new API, OpenAI has developed a new endpoint that supports this format. This adds to the list of things you can do with ChatGPT.

How will companies use the ChatGPT and Whisper API?

With the integration of ChatGPT and Whisper with third-party software, businesses can now create more personalized and engaging experiences for their customers. One example is Snap’s My AI feature, which uses the same technology to allow users to create their own virtual personal assistant.

With ChatGPT and Whisper APIs, businesses can build their own chatbots, virtual assistants, and other conversational AI tools to improve their customer service and engagement.

These APIs allow machines to have natural and personalized conversations with customers, leading to increased satisfaction, loyalty, and sales. Applications for these technologies are diverse, ranging from e-commerce and customer care to education and healthcare.

This can also be a good time for new SaaS products. With so many already appearing on the market (e.g. Speak), the possibilities are endless.

What does this mean for users?

Expect more natural language processing and improved conversational experiences in your mainstream apps. This is because ChatGPT and Whisper API will set a new standard for NLP and developers will likely try to incorporate similar features into their apps to keep up with the competition.

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OpenAI’s ChatGPT and Whisper API will democratize the development of AI chatbots, since creating language models used to require extensive resources.

Only big tech companies could afford to build advanced chatbots and natural language processing tools. However, with this release, smaller companies and independent developers now have access to OpenAI’s technology to integrate into their own applications.

This could lead to a proliferation of new chatbot-based services and applications, as well as improved experiences for users interacting with these systems.

A new era of AI

This is the first bold step in promoting accessibility and inclusivity in the development and deployment of AI. Learning how to use AI tools like ChatGPT can be game-changing for businesses, empowering them to streamline operations and extract valuable insights from vast amounts of data – and there’s no better time than now.